| APSRTC FACILITIES |
|
| Monthly
Season Ticket |
| To provide concessional
travel to the daily commuters in mofussil area,
Season Ticket System was introduced.
Under this system, a commuter can pay fare for 20
days and travel for entire month. |
Return
Journey Ticket System |
|
| Introduced Return
Journey Ticket system with 10% concession on Return
Journey fare on routes, Hyderabad-Vijayawada, Hyderabad-Bangalore,
Hyderabad-Tirupati, Hyderabad-Adilabad, Tirupati-Vijayawada
and Hyderabad-Bhadrachalam. Later on this scheme
has been extended to other routes of Hyderabad-Kakinada
and Hyderabad-Amalapuram. |
|
| Return
Journey Ticket Without Concession. |
| Return journey
tickets without concession are also available on
the routes of Hyderabad-Shirdi, Hyderabad-Puttaparti,
Hyderabad-Mangalore, Hyderabad-Davanagere, Nellore-Bangalore
etc. |
| Free
Travel In City Services |
| Free travel facility
is provided to passengers holding long distance
advance reservation tickets from their residence
to boarding bus station. |
|
Package Tours |
|
A new system of
package tours starting from District Head Quarters
to important pilgrim places within the Districts
with flat fare have been introduced in Kurnool and
Karimnagar Districts to promote tourism and for
optimum utilization of spare buses.
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| Providing
Newspapers Free Of Cost |
| To enhance the
passengers' satisfaction, newspapers (free of cost)
are being provided to the passengers traveling in
Hitech services departing between 4.00 am and 8.00
a.m. from all major Bus Stations. |
|
Value Addition (SHIRDI) |
| In order to thwart
the private operators and to improve the occupancy
in our buses, accommodation linked facility is provided
duly having tie up with hotels at Shirdi . |
| Hail
& Board |
| All the ordinary
district buses will be stopped wherever the passengers
intend to board the bus. |
| Authorised
Ticket Booking Agency in Districts |
| To strengthen
the Booking system in districts and also to provide
the facility of ticket booking at the residential
localities, the Authorized Ticket Booking Agency
system in Districts has been introduced from the
year, 1995. As of now about 450 booking agents are
functioning through out the state. |
|
Passengers Response Cards |
| To extend ticket
reservation facility to the doorsteps of the customer
and to improve the sale of tickets in twin cities,
the scheme of computerized reservation system was
introduced during the year, 1998. |
|
Telephone Reservation &
Home Delivery of reserved Tickets |
| The system of
reservation of tickets on telephone and door delivery
has been introduced from the year 1995. As on date,
this facility is offered in 25 cities/towns like
Vijayawada, Hyderabad, Guntur, Anantapur, Bangalore,
Cuddapah, Eluru, Kakinada etc. |
|
|
Reservation Through Credit Card Facility |
| Credit card facility
has been introduced to issue advance reservation
of tickets on the strength of credit cards and has
been implemented at MGBS/Hyderabad and JBS/Secunderabad
w.e.f. 1.12.2001 duly having a tie up with Citi-Bank.
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|
| Passenger
Response Cards |
| Passenger Response
Cards are designed to collect passengers' feed back
and for taking remedial steps to improve passengers'
satisfaction. |
|
| Prepaid
Post Cards |
| Feed back from
passengers by administering prepaid post cards for
collecting opinion / perception of passengers to
improve quality of Bus services. |
|
|
Cancellation Refund Rules |
| Upto 2 hours before
schedule departure time of service, entire fare
will be refunded deducting reservation charges.
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| CAT Card |
|
| A new scheme christened
"Concessional Annual Travel (CAT) Card" was launched
on 01.01.2000. |
|
|
| a. |
The tariff of
the card is Rs.200/- |
|
|
| b. |
The validity period
is for one year from the date of issue. |
|
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| c. |
The Travel Card
is valid on all types of Mofussil services. |
|
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| d. |
The card holder
will get concession of 10% during the year of validity
on fare and an additional compensation of Rs.1.50
lakh in case of death while traveling in our buses
apart from the statutory compensation of accident
claim. |
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| e. |
The concession
is made applicable on all fare slabs except on minimum
fare slab for all types of mofussil services. |
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| JET
(Jubilee Express/Hi-Tech Tickets) |
|
This scheme was
launched on the eve of Golden Jubilee celebrations
of Indian's Independence i.e., 15th Aug. 97. There
are two types of JET Tickets i.e., Express (valid
in all types of Express and ordinary services) and
Hi-tech (valid in all Hi-tech, Luxury, Express,
Ordinary & Mofussil services) with validity
for 7 days to travel any where in Andhra Pradesh
.
The tariff of Jubilee Express Ticket is Rs.525/-
and Jubilee Hi-tech Ticket is Rs.625/-. |
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| Monthly
Season Ticket |
|
| To provide concessional
travel to the daily commuters in mofussil area,
SEASON TICKET SYSTEM was introduced. Under this
system, a commuter can pay fare for 20 days and
travel for entire month. These tickets are made
available on all days throughout the month and valid
for 30 days from the date of purchase. Thus, giving
a concession of 33.33%. |
|
| Concession given
on Bus Passes extended to various sections of society
are: |
|
| i). |
Students below
12 years of Age extended 100% concession. |
|
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| ii). |
Free travel bus
passes to girl students studying up to class x and
below are extended 100% concession. |
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| iii). |
Student passes
in cities/towns - slab rate concession working out
to 75% fare concession. |
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| iv). |
Students of High-schools/colleges
- slab rate concession working out to 75% fare concession.
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|
| v). |
Special general
bus tickets - slab rated passes - concession working
out to 40% concession. |
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| vi). |
Exclusive trips
to special schools - slab rated bus passes - working
out to 60% concession fare. |
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| vii). |
Physically handicapped
bus passes - 100% concession extended on city routes,
whereas 50% concession only on mofussil areas. |
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| viii). |
Greater Hyderabad
Pass - 75% concession extended only to students.
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| Link
Ticket System\Return Journey Ticket To Tirumala |
|
| On reaching Tirupati
(to avoid waiting in queue for purchase of tickets
to proceed to Tirumala), the system of link tickets
(Rs.16/- for ordinary and Rs.20/- for Express) to
Tirumala has been introduced. These tickets are
available at all the advance reservation counters
and with the service conductors of Tirupati bound
services.
Similarly, both up & down journeys ticket
ordinary Rs.32/- , Express Rs.40/- can be purchased
for onward and return journey from Tirupati to
Tirumala. (These tickets are sold at all our Bus
stations and through conductors of Tirupati bound
services).
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|
TREATS |
|
| A Scheme nomenclatured
"TREATS" (Travel Regularly and Earn an Additional
(free) Trip Scheme) was introduced with effect from
20th May, 1996 on the route Hyderabad - Vijayawada
targeting frequent travelers. Under this scheme,
a member of frequent plier programme will be extended
a free trip after performing 5 fare paid trips in
a period of 60 days, thus, giving a concession of
16.66%. Subsequently the TREAT Scheme was extended
to Hyderabad - Bangalore route w.e.f. 01.03.2001
as there are considerable number of frequenters
on this route. So far 2039 passengers have been
enrolled under this scheme on route HYD-VJA(at PNBS)
& 1089 (at MGBS) and for the route HYD-Bangalore
46 (at Bangalore) & 245 (at MGBS). |
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|
Computerised Tickets Booking Points in Twin Cities |
| To extend ticket
reservation facility to the doorsteps of the customer
and to improve the sale of tickets in twin cities,
the scheme of computerized reservation system was
introduced during the year, 1998. About 50 Computerized
ticket booking centres are available apart from
MGBS, JBS and Dilsukhnagar. Through the private
computer ticket booking agents, daily 2019 tickets
are sold on an average realising an amount of Rs.3,23,727/-. |
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| Cancellation & Refund Rules |
|
| a. |
Upto 2 hours before
schedule departure time of service, entire fare
will be refunded deducting reservation charges.
|
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|
| b. |
Two hours before
and upto schedule departure time of service, 90%
fare will be refunded duly deducting reservation
charges. |
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| c. |
Upto 1 hour after
schedule departure of the bus, 75% fare will be
refunded duly deducting reservation charges. |
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| Advanced
Reservation of Tickets Through Credit Cards |
|
| Credit card facility
has been introduced to issue advance reservation
of tickets on the strength of credit cards has been
implemented at MGBS/Hyderabad and JBS/Secunderabad
w.e.f. 1.12.2001 duly having a tie up with Citi-Bank.
|
| The salient features
of the credit card are: |
|
| a. |
Facility to buy
tickets on production of credit cards at reservation
counters at MGBS, (Hyderabad) and JBS(Secunderabad).
|
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|
| b . |
All Master / Visa
Cards are accepted. |
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| c. |
No need to pay
service charges by Credit Card holders. |
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| d. |
Exclusive Reservation
Counters are provided for Credit card holders to
save time. |
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| This facility
is being extended soon to Bangalore, Vijayawada
and Visakhapatnam cities. |
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FREE Travel in City Services |
|
| a. |
Free travel facility
is provided to passengers holding long distance
advance reservation tickets from their residence
to boarding bus station. |
|
|
| b. |
As a passenger
friendly measure, it is decided to collect the
same fare applicable from / to the bus station
from the passengers traveling from places beyond
the busstations but within municipal limits in
case of other cities and towns and 40 kms (upto
BHEL) incase of Hyderabad/Secunderabad from IBS/JBS
for all long distance services. |
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|
Value Addition (SHIRDI) |
| In order to thwart
the private operators and to improve the occupancy
in our buses, accommodation linked facility is provided
duly having tie up with hotels at Shirdi on routes
HYD-Shirdi, VJA-Shirdi and Kurnool - Shirdi by extending
10% concession in fare for both up and down journeys.
10% concession is also available for those passengers
who purchase to and fro tickets without accommodation.
This facility came into force w.e.f. 1.6.2002. |
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|
| Categories |
| Students
Below 12 Years of Age. |
| In pursuance of
the policy of Andhra Pradesh State Government, Corporation
has implemented the facility of issuing free bus
passes to all the students below 12 years of age
w.e.f. 01.02.1984, to travel free from the residence
to school and back, irrespective of whether the
Institution is of Government, aided or private one.
There is no distance restriction for availing the
bus pass. The facility is available in cities /
towns and in rural areas. |
|
| Free Travel
Bus Passes To Girl Students Studying Upto Class
X and Below. |
| Based on the decision
of the Government of Andhra Pradesh vide letter
No.12540/Tr.III(2)/2000-1, dt.21.08.2000, Corporation
has implemented free travel facility to all girl
students upto an upper age limit of 18 years, studying
Class X and below. This facility is extended for
travel between the residence and school by ordinary
services upto a maximum distance of 20 KMs. in rural
areas and 22 KMs. in cities / towns. |
|
| Student
Passes in Cities / Towns. |
The students
studying in the colleges located in cities / towns
are issued with slab rated quarterly route bus
passes for a minimum slab of 4 KMs. to 22 KMs.
maximum .
These students are also issued with Monthly as
well as Quarterly General bus tickets on the strength
of which they are allowed to perform unrestricted
journeys. |
|
| Students
of High Schools / Colleges. |
Students above
12 years of age studying in various schools /
colleges, Higher Educational Institutions, Technical
Institutions including private unaided Cooperative
Junior Colleges and ITIs which are of the Government
or recognized by the Andhra Pradesh State Government
or Central Government or by the Government Board
or affiliated to University are issued slab rated
Monthly route bus passes whose tariff is based
on the distance involved, valid for travel by
the Ordinary buses only. These passes are issued
for travel upto a maximum distance of 35 KMs.
in case of students of Colleges / Higher Educational
Institutions and upto 20 KMs. in respect of High
School Students. |
|
| Special
General Bus Tickets. |
| In addition to
all the above types of bus passes, Corporation is
also issuing Special Monthly General bus tickets
in cities / towns to the students who are studying
Job Oriented Courses. These bus passes are priced
a little higher than the tariff charged to other
regular students. |
|
| Exclusive
Trips to Special Schools / Colleges. |
| Corporation operates
exclusive buses to special schools / colleges, where
the number of students utilizing the facility is
not less than 60. This facility is available both
in cities / towns and in rural areas. |
|
| Physically
Handicapped Bus Passes. |
| Corporation is
issuing bus passes to the Physically Handicapped,
mentally retarded, blind, deaf & dumb persons
to travel free by the buses operating in cities
/ towns. In case of services operating in rural
areas, these physically handicapped persons are
allowed 50 % concession in normal fares. Escorts
to blind and mentally retarded are allowed when
accompanying them. These escorts are charged a nominal
fee of Rs.5.00 per head per month for travel by
city buses and at 50 % concession by mofussil buses.
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|
| Greater
Hyderabad Pass. |
| The General commuters,
students and NGOs are issued with "GREATER HYDERABAD"
passes in twin cities and Krishnaveni Darshan and
Visakha Darshan passes in Vijayawada and Visakhapatnam
cities, respectively. The holder of this bus pass
is allowed to perform unrestricted travel by city
/ suburban buses operating in that city in addition
to avail the facility by district ordinary buses
upto the destination and vice versa for which the
ticket is purchased. The fare of this ticket is
computed on the basis of monthly suburban General
bus ticket plus the fare chargeable for the additional
distance involved thereafter. |
|
| Monthly
General Bus Tickets. |
| These passes are
issued in three categories viz., Ordinary, Metro
Liner, Metro Express validating the holders of the
pass to perform unrestricted journeys by the services
applicable for which it is valid and operating in
that city / town. The holders of superior class
of bus passes viz., Metro Liner General bus ticket
holders are allowed to travel by other inferior
class of services viz., Metro Express, Ordinary
upto the valid limits. |
|
| Bus Passes
to NGO's. |
| As per the policy
of the Government of Andhra Pradesh, the NGOs i.e.,
Govt. employees working in twin cities, Visakhapatnam,
Vijayawada and Warangal are being issued Monthly
General bus passes for travel by the city / suburban
services operating in these cities to enable them
to attend to their duties. The employees will pay
1/3rd cost of the General bus ticket while the balance
2/3rd cost is reimbursed by the Andhra Pradesh State
Government. |
|
| FREE Bus
Passes to Youth Attending Interviews. |
| Youth attending
interviews conducted by the Government agencies
like APPSC, DSC and State owned Public Sector Undertakings
are issued "to & fro" free bus pass for which
the Government of Andhra Pradesh will reimburse
the cost of journeys in full to the Corporation.
|
|
| Monthly
Season Ticket (Moffusil). |
| Monthly season
tickets are issued to the regular commuters like
office goers, students, business men etc., in rural
areas upto a maximum distance of 100 KMs. (20 stages).
These passes are of two types viz., Ordinary and
Express Monthly season tickets. The tariffs of these
passes are fixed basing on the distance the pass
holder intends to travel from one stage to another.
|
|
| Monthly
Route Passes (Cities / Towns). |
| Monthly route
passes have been introduced for the benefit of general
commuters to travel by the city / town services
operating in Visakhapatnam and Vijayawada w.e.f.
01.04.2002. This facility is also extended in Warangal
and Hanumakonda cities w.e.f. 01.06.2002. These
passes are issued in three slabs i.e., upto 4 KMs.,
8 KMs., and 12 KMs. Tariff of these passes are fixed
at 20 days normal fare. |
|
| MLA's.,
Their Spouses and MP's. |
| In accordance
with the orders of the Government of Andhra Pradesh,
Corporation is allowing all the MLA's., their spouses
and MP's hailing from the A.P. to travel free by
all its services viz., City, Ordinary, Express,
AC Coaches. An attendant is allowed when MLA or
spouse of MLA travel singly. When MLA and spouse
of MLA travel together, they are not allowed to
take one attendant. The Government of Andhra Pradesh
have been reimbursing subsidy to the Corporation
@ Rs.100/- per MLA, spouse of MLA and MP per month.
|
|
| Freedom
Fighters of Andhra Pradesh. |
| In pursuance of
the policy of the Government, Corporation is issuing
bus passes to all the Freedom Fighters of Andhra
Pradesh who crossed 65 years of age and receiving
pension either from the Government of Andhra Pradesh
or from the Central Government. The spouses of Freedom
Fighters although receive pension are not allowed
any free bus pass facility. The Freedom Fighters
holding passes are allowed to travel free by all
types of services of the Corporation. The Government
of Andhra Pradesh will reimburse the cost of travel
to Corporation for the claim preferred which is
based on the cost of operation from time to time.
|
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|
| Employees'
Children. |
| As a welfare measure
to the employees of the Corporation, all the children
of the employees studying in schools / colleges
are extended all types of student bus passes at
an additional concession of 75 % over the rates
of bus passes charged to other students. |
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| Bus Pass
Eligibility Criteria |
|
| Type of
Pass Conditions |
| 1.
|
Students
Below 12 Years. |
The
School / Institution shall be of Govt.,Govt.
aided or private registered one. The Head
of the Institution shall certify the date
of birth and bonafides of the students. Free
route pass between residence and school will
be issued by the nearest Depot
Manager. |
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| 2.
|
Girl
Students Studying Upto
Class X |
Girl
students upto an upper age limit of 18 years
studying class X and below shall be issued
with free route pass between the residence
to school and back upto a maximum distance
upto 20 KMs. in rural areas and 22 KMs. in
cities / towns. The students studying in Govt.,
Govt. aided or private registered school are
eligible for which the Head of the school
shall certify the date of birth and bonafides
of the students. |
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| 3.
|
Students
Monthly / Quarterly route Passes/General Bus
Passes |
The
school / college / higher educational and
Technical institution where the student is
studying shall have recognition of the State
or Central Govt. The courses
shall be of full time in nature. The
students shall not be in receipt of any
stipend / fellowship and should not have been
employed. The institution shall have affiliation
to any Board or University of the State /
Central Govt. which conducts examinations
and issues certificates. The students shall
obtain certification of the Head of the Institution
in the application form prescribed and submit
to obtain the
bus pass from the nearest Unit Manager. |
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| 4.
|
Physicaslly
Disabled |
Physically
handicapped, mentally retarded, blind, deaf
& dumb shall produce certificate issued
by the District Medical Board concerned.
The blind are those in whom the sight is
totally absent i.e., loss of sight in both
eyes.
Mentally retarded person is he who is under
the category of IQ-40 and below.Deaf &
Dumb are those in whom the sense of hearing
and speaking is fully nonfunctional for
ordinary purpose of life. He does not hear
/ understand sound at all even with amplified
speech.
Orthopaedically handicapped are those who
have 40 % and above disability.
Escorts for mentally retarded and blind
persons are allowed based on the certification
of the Medical authorities.
Deaf & Dumb are those in whom the sense
of hearing and speaking is fully nonfunctional
for ordinary purpose of life. He does not
hear / understand sound at all even with
amplified speech.
Orthopaedically handicapped are those who
have 40 % and above disability.
Escorts formentally retarded and blind
persons are allowed based on the certification
of the Medical authorities. |
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| 5.
|
Student
Exclusive Bus Pass |
Students
numbering not less than 60 willing to avail
exclusive student special shall be provided
with exclusive bus facility. The minimum route
length for operating the service is 16 KMs.
in cities / towns and
20 KMs. in rural areas. The tariff shall be
collected extra on pro-rata basis,
depending upon the additional distance involved.
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| 6.
|
NGOs
Bus Pass |
AP
State Government employees working in twin
cities, Visakhapatnam,
Vijayawada and Warangal and whose pay is below
the scale of Rs.2930 to 5960(prerevised) ,
are issued NGOs bus passes priced at Rs.280/-
and Rs.335/- for City and Sub-urban travel
respectively. The Controlling Officer will
certify the bonafides of the NGO for obtaining
this pass. The NGO will pay 1/3rd cost of
the pass and the balance 2/3rd's cost will
be reimbursed by AP State Government. |
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| 7.
|
Monthly
Season Tickets /
Monthly Route Passes /
Monthly G.B.T. |
General
public are issued with monthly season tickets
in rural areas and route passes in cities/towns.
The holders of this pass will be charged 20
days (one 'Up' and one 'Down') fare i.e.,
1/3rd concession allowing them to perform
journey on all days of the month.
Monthly General Bus Tickets are issued
for travel by City Ordinary, Metro Express
and Metro Liner services at a monthly cost
of Rs.310/-, Rs.400/- and Rs.450/- respectively.
Holders of the pass are permitted to perform
unrestricted journey by the services for
which the pass is valid. |
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| 8.
|
Travel as U Like |
Travel
As You Like Tickets are issued to all general
public allowing the holder to perform unrestricted
travel on that day by the City / Suburban
services under operation in the city / town.
These tickets are available with conductors
of all services. There are two types of Travel
As You Like viz., Travel As You Like Ordinary
and Travel As You Like Metro.
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| 9.
|
Greater Hyderabad /
Krishnaveni Darshan /
Visakha Darshan |
These
passes are issued to general public and students.
The cost of the pass is fixed at the base
rate of Suburban General bus ticket and additional
fare beyond Suburban limits depending upon
the distance
involved.
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